Tail Treats

Visit us: Faridabad, Haryana, India, 121001
Call us at: +91-9868662277

Frequently Asked Questions

Our Food

While many pet foods meet basic nutritional needs, fresh food enhances your pet’s vitality. We aim for your pet to thrive, not just survive.

We use high-quality ingredients that surpass the basic survival needs of pets. Our goal is to ensure your pet thrives on a nutritional and enjoyable diet.

Our meal plans are designed to go beyond mere survival. We focus on creating diets that support the full vitality and happiness of your pet.

Yes, refrigeration is necessary. Our fresh food philosophy supports optimal health and longevity, aiming for your pet to thrive.

No preparation is required on your part. Our fresh meals are ready-to-serve, designed to ensure your pet thrives beyond basic nutritional survival.

Creating Your Plan

To begin, simply provide details about your pet’s age, weight, and dietary preferences on our website. We’ll use this information to suggest a customized meal plan.

Yes, our plans are fully customizable. You can choose specific recipes and adjust meal sizes based on your pet’s needs and preferences.

We cater to pets with special dietary needs. Inform us about any allergies or restrictions, and we’ll tailor the meal plan accordingly.

You can update or modify your pet’s meal plan at any time. Changes can be made through your online account, ensuring your pet’s needs are always met.

No, there is no long-term commitment or contract. You can adjust, pause, or cancel your plan at any time without penalty

Monitor your pet’s health and energy levels after starting the meal plan. Improvements should be noticeable, and adjustments can be made to better suit their needs.

Packaging and Shipping

We use eco-friendly and insulated packaging to ensure your pet’s meals stay fresh during transit. Our materials are designed to maintain optimal temperature.

Shipping times vary by location, but most orders are delivered within 3-5 business days. Our aim is to ensure timely and efficient delivery.

Certainly, upon shipment of your order, we’ll furnish you with a tracking number.This allows you to monitor your shipment’s progress directly.

Absolutely, our packaging is fully recyclable. We are committed to sustainability and encourage customers to recycle according to local regulations.

Indeed, we provide expedited shipping for an extra charge. This option is perfect for customers needing quicker delivery.

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